Terms of Service

Tots Retots

Effective Date: May 26, 2026

Welcome to Tots Retots. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and communications. By purchasing from or interacting with Tots Re Tots, you agree to these Terms.

1. About Tots Retots

Tots Retots specializes in the sale of preowned baby gear, including strollers, cribs, car seats, bassinets, playards, and related baby products.

2. Acceptance of Terms

By accessing our website, placing an order, scheduling delivery, or communicating with us, you confirm that you:

• Are at least 18 years old, or

• Have authorization from a parent or legal guardian

If you do not agree to these Terms, please do not use our services.

3. Product Condition and Availability

Because we sell preowned items:

• Products may show signs of normal wear and prior use

• Cosmetic imperfections may exist

• Availability may change at any time

We make reasonable efforts to accurately describe all products and disclose major defects when known.

Tots Retots reserves the right to:

• Correct listing errors

• Update pricing

• Cancel unavailable orders

• Refuse service at our discretion

4. Pricing and Payments

All prices are listed in applicable currency and are subject to change without notice.

Payment must be completed before:

• Shipping

• Delivery

• Pickup release

Accepted payment methods may vary depending on the platform used.

5. Shipping, Delivery, and Pickup

Customers are responsible for providing accurate delivery and contact information.

Delivery times are estimates and may be affected by:

• Traffic

• Weather

• Carrier delays

• Scheduling availability

Tots Retots is not responsible for:

• Delays outside our control

• Packages lost after confirmed delivery

• Incorrect addresses provided by customers

Customers should inspect items upon pickup or delivery.

6. Returns and Refunds

All return and refund requests are governed by our Return & Refund Policy.

Due to hygiene and safety considerations, many items may be non-returnable.

7. Product Safety Disclaimer

Customers are responsible for:

• Proper assembly and use of products

• Following manufacturer instructions

• Supervising children during product use

• Checking for recalls through official sources

Tots Re Tots does not manufacture the products sold and cannot guarantee manufacturer warranties on preowned items.

8. Limitation of Liability

To the fullest extent permitted by law, Tots Retots shall not be liable for:

• Indirect or consequential damages

• Personal injury caused by misuse

• Product misuse or improper assembly

• Manufacturer defects or recalls

• Losses resulting from delays or unavailable inventory

Our maximum liability shall not exceed the purchase amount paid for the product.

9. Intellectual Property

All content associated with Tots Retots, including logos, branding, images, listings, and website content, is protected by intellectual property laws and may not be copied or used without permission.

10. Privacy

Your use of our services is also subject to our Privacy Policy, which explains how we collect and protect personal information.

11. Modifications to Services or Terms

We reserve the right to:

• Modify products or services

• Update policies

• Revise these Terms at any time

Updated Terms become effective once posted.

12. Governing Law

These Terms shall be governed and interpreted under the laws applicable in the jurisdiction where Tots Retots operates.